I happily recommend Sara based on her coaching work at DTG. Sara worked as a coach in my Academy team at DTG. She did so with great passion and focus. Doing a great job coaching the SEA campaign managers in improving their customer contact and communication skills. Her special talent is in boosting the self-confidence of coachees and increasing their ability to handle the interpersonal aspects of the interaction with customers. Thanks to her talents we were able to considerably reduce churn on our campaigns and raise the customer satisfaction level of this group to the highest in the company.